Terms and Conditions for ULTRA RESTORATIONS LLC

Terms and Conditions

Effective Date: 08/12/24

These Terms and Conditions ("Agreement") govern your use of www.ultrarestorationcompany.com (the "Site") and the roofing, repair, and water mitigation services (the "Services") provided by Ultra Restoration ("Company," "we," "us," or "our"). By accessing our Site or engaging us to perform Services, you agree to these terms.

1. Services and Scope of Work

a. Services Provided: Ultra Restoration offers professional services, including but not limited to, roof inspection, repair, replacement, and water damage assessment and mitigation.

b. Estimates and Proposals: Any estimates, quotes, or proposals provided by the Company are based on our initial assessment. The final scope of work and pricing will be detailed in a written agreement, work authorization, or service contract ("Service Contract"), which must be signed by the customer before work commences.

c. Changes to Scope: Any changes or additions to the agreed-upon Services must be documented in a written change order signed by both parties. This may affect the total price and completion time.

d. No Guarantee of Outcome: While we strive for quality work, we do not guarantee specific aesthetic results or completely prevent future damage outside the scope of the Services performed.

2. Payments and Billing

a. Payment Terms: Payment terms (including required deposits, payment schedules, and final payment deadlines) will be specified in the individual Service Contract.

b. Insurance Proceeds: If the Services are related to an insurance claim, the Customer remains solely responsible for the full payment of the contract price, including any deductible, depreciation, and supplements, regardless of the amount recovered from the insurance carrier.

c. Late Payments: The Company reserves the right to charge interest or late fees on overdue balances, as permitted by law and specified in the Service Contract.

d. Lien Rights: You acknowledge that, in accordance with state law, the Company may have the right to file a mechanic's lien against your property if payment for the Services is not received in full.

3. Service Warranties and Limitations

a. Workmanship Warranty: We provide a limited warranty on the labor and installation services performed, the duration and terms of which will be specified in the Service Contract or a separate warranty document provided upon project completion.

b. Material Warranty: Materials used are typically covered by the manufacturer's warranty. The Company makes no warranties regarding the materials beyond those provided by the manufacturer.

c. Warranty Exclusions: The warranty generally excludes damage caused by neglect, misuse, natural disasters (e.g., hail, wind beyond normal specifications), or repairs performed by third parties.

4. Intellectual Property

All content, trademarks, logos, and branding on our Site remain the exclusive property of Ultra Restoration. You may not reproduce, distribute, or exploit any material from the Site without our express written permission.

5. Limitation of Liability

Ultra Restoration shall not be liable for any special, incidental, punitive, or consequential damages (including, but not limited to, loss of use, loss of profits, or damage to property) arising out of or in connection with the Services, except where such damage is directly caused by our gross negligence or willful misconduct. Our total liability is limited to the amount paid by you for the specific Services giving rise to the claim.

6. Termination

We reserve the right to terminate our engagement and/or refuse Services if the Customer fails to adhere to the payment terms, breaches the Service Contract, or engages in unlawful conduct.

Termination fees related to Services already performed or materials ordered will be specified in the Service Contract.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law principles.

8. Changes to Terms

We may modify these terms at any time by posting the revised terms on the Site. Continued use of our Site or engagement for Services after such changes implies your acceptance of the updates.

9. Contact Us

For questions regarding these Terms and Conditions or the Services, contact us at: [[email protected]].